bf111 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data bf111 collects, why we collect it, how we protect it, and what rights you hold over your own information.
This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by bf111 ("we", "us", "our") in connection with the bf111 platform accessible at https://bf111.club. This Policy applies to all players, visitors, and users of the Platform, including those accessing the Platform from Bangladesh via mobile browser or any supported device.
By registering an account or otherwise using the bf111 Platform, you confirm that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.
Your Privacy at a Glance
1Information We Collect
bf111 collects personal data that you provide directly when registering or using the Platform, as well as data generated automatically through your use of the service. The categories of data we collect include:
- Identity and contact data: full name, date of birth, residential address, email address, and mobile telephone number provided at registration or during KYC verification.
- Account data: username, encrypted password, account preferences, communication preferences, and account activity history.
- Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. masked bKash/Nagad wallet numbers, masked card numbers), and wagering history. We do not store complete payment card numbers.
- Technical and usage data: IP address, device type, operating system, browser type and version, referring URL, pages visited on the Platform, session duration, and clickstream data collected automatically via cookies and similar technologies.
- Identity verification documents: government-issued photo ID, proof of address, and any supporting documentation submitted during enhanced KYC checks. These documents are stored securely and deleted once verification is complete and retention obligations are satisfied.
Where bf111 requests information from you, the provision of that information is either mandatory (in which case we will tell you so and explain the consequences of not providing it) or voluntary. You are not required to provide voluntary information, but some features of the Platform may be unavailable or restricted if you choose not to provide it.
2How We Use Your Information
bf111 uses the personal data we collect for the following purposes, each of which has a lawful basis as described in Section 3 of this Policy:
- To register and manage your account: verifying your identity, processing your registration, maintaining your account, and communicating with you about your account status.
- To process financial transactions: handling deposits via bKash, Nagad, Rocket and other supported methods; processing withdrawal requests; maintaining transaction records as required by financial regulations.
- To provide customer support: responding to enquiries, resolving disputes, processing complaints, and communicating with you about ongoing support cases.
- To comply with legal and regulatory obligations: anti-money laundering (AML) screening, fraud detection, age and identity verification, reporting to relevant authorities where required by law, and maintaining records as required by financial regulations.
- To operate and improve the Platform: analysing usage patterns, diagnosing technical issues, testing new features, conducting research to understand player behaviour, and optimising the Platform's performance and user experience.
- To send marketing communications: where you have consented to receive promotional offers, we may contact you with personalised bonus offers, game recommendations, and seasonal promotions relevant to Bangladesh. You may opt out of marketing communications at any time by contacting [email protected].
3Legal Basis for Processing
bf111 processes your personal data only where a lawful basis exists for doing so. The applicable legal bases are:
- Contractual necessity: processing required to perform our contract with you, including account registration, payment processing and game provision.
- Legal obligation: processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and record-keeping mandates.
- Legitimate interests: processing carried out for bf111's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
- Consent: processing based on your explicit agreement, primarily for direct marketing communications. Where consent is the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
4Sharing Your Information
bf111 does not sell or rent personal data. We share your information only in limited circumstances and always with appropriate safeguards in place:
- Payment service providers: we share necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment processors to facilitate deposits and withdrawals. These providers handle data under their own privacy policies and are bound by confidentiality obligations.
- Identity verification providers: we share identity documents and personal data with regulated KYC/AML service providers to fulfil our verification obligations. These providers are contractually bound to use your data solely for verification purposes.
- Game software providers: aggregated, anonymised usage data may be shared with Pragmatic Play, Evolution Gaming, Spribe and other certified game studios to support platform integration and technical operations. This data does not identify individual players.
- Regulatory and law enforcement authorities: we may disclose personal data to government agencies, regulatory bodies, or law enforcement where required by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud or protect the rights of bf111 or third parties.
5Cookies and Tracking Technologies
bf111 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage. A cookie is a small text file placed on your device by a website. Cookies do not contain viruses or malware and cannot access other files on your device.
- Essential cookies: required for the Platform to function correctly, including session management, login authentication, and security tokens. These cannot be disabled without breaking core functionality.
- Performance and analytics cookies: collect anonymised data about how visitors use the Platform, including pages visited, time on page, and navigation paths. This helps bf111 identify areas for improvement.
- Functional cookies: remember your preferences such as language setting, display preferences, and login state so you do not need to re-enter them each time you visit.
- Marketing cookies: used to deliver relevant promotional content and track the effectiveness of bf111's marketing campaigns. These are only placed where you have given consent to receive marketing communications.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For mobile users in Bangladesh accessing bf111 via bKash-linked accounts or mobile browser, cookie settings are typically managed through your mobile browser's privacy settings.
6Data Retention
bf111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The retention periods we apply are as follows: account data and transaction records are retained for a minimum of five years following account closure, in compliance with financial record-keeping obligations; identity verification documents are retained for a minimum of five years from the date of verification or account closure, whichever is later; technical and usage data such as log files and session data are retained for up to 12 months from the date of collection, after which they are anonymised or deleted.
Where personal data is no longer required and no legal obligation exists to retain it, bf111 will securely delete or anonymise that data. Players who have requested account closure may contact [email protected] to inquire about the status of their personal data following account closure.
7Your Privacy Rights
bf111 respects your rights over your personal data. You may exercise any of the following rights at any time by contacting us at [email protected]:
- Right of access: you may request a copy of the personal data bf111 holds about you, along with information about how and why it is processed.
- Right to rectification: you may ask us to correct any personal data we hold about you that is inaccurate or incomplete.
- Right to erasure: you may ask us to delete your personal data where it is no longer required for the purpose for which it was collected, subject to our legal retention obligations.
- Right to restrict processing: you may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data we hold.
- Right to data portability: where processing is based on your consent or a contract with you, you may request a copy of your data in a structured, commonly used, machine-readable format.
- Right to withdraw consent: where we process your data based on consent (primarily for marketing), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
bf111 will respond to all valid privacy rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights, except where requests are manifestly unfounded or excessive.
8Security Measures
bf111 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your personal and financial data cannot be intercepted in transit.
- Encrypted storage of sensitive data at rest, including hashed and salted passwords. bf111 employees do not have access to plaintext passwords at any time.
- Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data, and only to the extent necessary for their role.
- Regular security audits, penetration testing, and vulnerability assessments carried out by independent security specialists to identify and remediate potential weaknesses in our systems.
While bf111 takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is completely secure. In the unlikely event of a data breach that affects your rights and freedoms, bf111 will notify affected players without undue delay and will take all steps necessary to mitigate the impact of the breach.
9Third-Party Links and Services
The bf111 Platform may contain references to third-party payment services (such as bKash and Nagad) and game software providers. When you interact with these third-party services, you leave the bf111 Platform and your activity is governed by the privacy policy of the relevant third party, not by this Policy.
bf111 is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with the bf111 Platform before providing any personal information to that service.
10Children's Privacy
bf111 is an adult gaming platform strictly intended for persons aged 21 and above. We do not knowingly collect, use or store personal data relating to any person under the age of 21. If bf111 becomes aware that personal data of a person under 21 has been collected, we will take immediate steps to delete that data and close the associated account.
11Payment Data and Financial Privacy
When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay or any other supported payment method, your payment data is transmitted directly and securely to the relevant payment service provider. bf111 does not store complete payment card numbers, mobile banking PINs, or online banking passwords. Payment processing is handled by PCI-DSS compliant processors.
Transaction records, including deposit amounts, withdrawal requests, and bonus activity, are retained as part of your account history and are used for account management, dispute resolution, and regulatory compliance purposes. These records form part of the data we are legally required to retain for a minimum period as described in Section 6 of this Policy.
12Marketing and Promotional Communications
bf111 may send you promotional communications including bonus offers, game updates, seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh, and other marketing materials where you have opted in to receive such communications at the time of registration or subsequently through your account settings.
You may opt out of receiving marketing communications from bf111 at any time by updating your notification preferences in your account settings or by contacting [email protected] with the subject line "Unsubscribe". Please allow up to 5 business days for your opt-out request to take effect. Please note that opting out of marketing communications does not affect transactional and service communications, which we must send to keep you informed about your account activity.
13Changes to This Privacy Policy
bf111 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by email or by prominent notice on the Platform at least 7 days before the changes take effect. The date of the most recent revision is shown at the top of this Policy. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy.
14Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or the way in which bf111 handles your personal data, please contact our support team. We are committed to resolving all privacy enquiries promptly and transparently.
Email: [email protected]. Our support team is available 24 hours a day, 7 days a week and responds to all privacy-related enquiries within 30 calendar days of receipt. For urgent data protection matters, please mark your message "Privacy Request — Urgent" in the subject line.
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